Accounts

Is it free to sign up?

Yes, is is free to sign up, as well as to have an account and to make transactions with the digi.cash app. 
We don’t charge fees at all. 
 

Friday, March 13, 2020 - 04:33

I don't know my account ID or which e-mail address is associated with my digi.cash wallet. What should I do?

  1. Open the App
  2. Select 'Settings' in the top right corner
  3. Your Account ID/e-mail address is stated under 'Wallet Information'
Friday, March 13, 2020 - 03:49

What is a "Real Coins" mode?

We display the actual coins which are present on your device rather than a simplified representation. 

Friday, March 13, 2020 - 03:45

In which countries is digi.cash available?

digi.cash is available in all countries, except France. 
However, we are working hard on making digi.cash available in the French App Store as well. 
It should be noted that digi.cash is currently only available in the following currencies: AUD, USD and Euro. 

Friday, March 13, 2020 - 03:42

Can I have multiple wallets?

There is no limitation on the number of wallets you may have.
You may move money between your wallets via payments to yourself.

Friday, March 13, 2020 - 03:41

How do I delete my digi.cash account?

If you wish to stop using digi.cash, simply remove the app from your device.
If you want to delete your account, please submit a formal request via our Support Centre.

Friday, March 13, 2020 - 04:51

Can I sign up if i am under 18?

Yes, you can sign up for digi.cash if you are under 18.
There is no minimum age to use digi.cash.

Friday, March 13, 2020 - 03:39

How do I sign up?

Sign up by

  1. Download the App from the App or Google Play Store ​
  2. Open the App
  3. Enter your e-mail address
  4. Receive a confirmation e-mail
  5. Open the confirmation e-mail with your Mail App on your Phone
  6. Confirm your e-mail address
  7. Enter your Australian Mobile Phone number and receive a text message with your code
  8. Enter your 6-digit Verification Code
  9. Enter your Name
  10. Start using your wallet
Friday, March 13, 2020 - 03:37

How can I invite a friend to become a digi.cash user?

> Go to https://login.digicash.com.au/

> Login to your account

Friday, March 13, 2020 - 03:31

How do I fix my wallet if my account does not log in correctly?

Occasionally security updates are installed which render old wallet unusable, when this happens uninstall the digicash wallet from your phone and re-install the wallet with same email address login. You will be asked during install if you want other wallets recovered, make sure you recover old wallets, no digicash funds will be lost during this process.

Friday, March 13, 2020 - 03:30