Transaction Statements

Under which circumstances do I receive a receipt?

You will receive a receipt from the Payee when money was transferred using a QR scanner.
Payments made by email do not receive receipts. 
If you need to know whether the payee has deposited the payment, please request a server record. 

Friday, March 13, 2020 - 03:54

What is a payee transaction ID?

A payee transaction ID is the local transaction ID on the payee device.
NOTE: You will only know the payee transaction ID, if you requested a server record, or received a receipt from the payee. 

Friday, March 13, 2020 - 03:54

What is a local transaction ID?

A local transaction ID is an Identifier unique to your device uniquely identifying the transaction within the system.

Friday, March 13, 2020 - 03:53

What is a Rebalance?

Rebalancing is exchange coins and notes for other denominations of equal value. 
It is the equivalent of asking for change with regular cash, so that you have enough coins and notes to make payments of all possible values. 

Friday, March 13, 2020 - 03:53

How can I prove that I made a payment?

In order to prove that you have made a payment, you have to request a server record and hereby disclose your identity. 

Friday, March 13, 2020 - 03:52

How can I request a server record?

In order to request a server record:
  1. Open the App
  2. Go to ‘Statements’ on your home screen
  3. Select the transaction you wish to get the server record for
  4. Go to 'Actions'
  5. Click on ‘Server Record’ 
  6. The server record will be retrieved
Friday, March 13, 2020 - 03:52

What is a server record?

A server record summarises all the transaction details of one specific transaction.

Friday, March 13, 2020 - 03:51